FAQ

Q. How to successfully place order on our site?

To Place orders:-

Step 1:

Click “Add to cart” button on the products you wish to purchase.

Click “Continue Shopping” to continue add other items into your cart or click “View cart” to View those items that you previously added.

 

Step 2: 

Click “Check out” proceed to Delivery Method 

Click “Shipping (Delivery)”  to Key in your shipping address, then click "Continue".

Click “Pickup” to key in your billing address, then click "Continue".

 

Step 3:

Select preferred shipping and Click "Continue".

 

Step 4:

Check your shipping and billing address 

"Choose Payment Method" . choose one of the payment method that easiest to you. then click "Place Order Now". 

 

Step 5:

Congrats! you're successfully place an order.

 

Q. What are the payment methods available?

Sportantz offers various kind of Payment Methods as shown below :-

1. Credit Card

Via PayPal (Visa or MasterCard / American Express / PayPal Funds)

 

2. Online Banking

Via Ipay88

 

3. Offline Bank Transfer/ Cash Bank In

Bank: May Bank

Bank Account: 551128623019

Account Name: Sunny wholesale enterprise 

 

After you made the payment, please send us the payment details of:

Bank Name:

Banking Date:

Banking Time:

Banking Reference No:

Total amount you have paid:

Your Order No:

 

You may scan and email us the above info to Email Address : Wilson@sportantz.com

 

Note: Your purchased products will not be delivered until we havethis confirmation.

 

Q. Can I cancel an existing order that have been made?

Yes, only if the order is still on pending status.

 

- Please send an email to our customers service email at wilson@sportantz.com  with the message title “Request to cancelorder” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be cancel.

 

Q. What is the product's transaction currency?

All products transaction currency will be done in MalaysiaRinggit.

 

Q. How long does the delivery usually takes?

Delivery usually will takes about 1 to 3 Business days

 

Q. All items are ready stock?

Yes, all are ready stock and it ship from johor bahru malaysia.

 

Q. Can i exchange the size if the size doesn't fit me well.

Yes, you can exchange the size, but the both way postage is borne by buyer. More detail please refer exchange policy.

 

Q. I still have doubts!

Sorry that we're unable to clear your doubts in the F.A.Q page.Please kindly send us an email to wilson@sportantz.com for us to clear your doubts.