Hari Raya Aidilfitri Shipping Notice
Posted by QIAO BEI TEH
- 21th May is the last day to process ship out orders.
- Delivery service will resume on 27th May.
- 25-26th May customer service may uncertain online.
- Wish you a happy Hari Raya Aidilfitri Holiday.
- 最后一天发货是在 5月 21日(星期四)。
- 5月27日(星期三)会恢复发货和派送包裹。
- 5月25-26日,客服将会不定时在线。
- 祝您有个愉快的假日。
Regarding delivery delaying in Ramadan period.
During the MCO & Ramadan period, major logistics companies operations hours have shortened and the volume of packages has increased. Various factors have led to delays in package delivery time and even system paralysis.
Our company Sportantz ships as usual every day, usually 1-2 working days to our courier partner skynet / poslaju.
The normal parcel delivery time is 1-3 working days. But during this unusual period, it may be postponed to 3-9 working days. If you facing parcel delivery delayed, or there is a problem. I hope that dear customers don't blame us, because the delivery of logistics companies is beyond our control. But you can contact our customer service, we will try our best to help follow up the delivery status, I hope everyone can give more patience at this unusual time🙏
由于疫情/斋戒月期间,各大物流运营时间减短,包裹量增多的,各方面因素导致包裹派送时间延缓甚至系统出现瘫痪。
我们公司sportantz 每天照常发货,通常1-2工作日就发货给物流快递伙伴skynet /poslaju。
正常包裹派送时间为1-3工作日。但在这段非常期间可能会延缓至3-9工作日不等。包裹派送延迟,或出现问题,希望亲爱的顾客们别责怪我们,因为物流公司派送不在我们能控制的范围。但可联系我们客服,我们会尽力帮助跟进包裹状态,希望大家能给予多点耐心,和体谅辛苦的快递小哥🙏